Thats just stupid, ok so the drive has a problem, but every booklet says NOT TO MOVE THE DAMN THING, it even says so in the dreamcast booklet ( and in the ps2 and in the gc etc.. ). its stupid to move something while its on, when its not meant to move...WHILE ITS ON, try moving/tilting your pc when burning a dics, bam instant failure.

so the drive has a defect, its not like they dont warn you not to move it, if you do, its your problem, not ms's.

if you plan on constantly moving your console, get a psp or something.