Heh, I don't even know if this can be called VoIP or not. This is the service that my parents have signed up for.

http://www.2b.com.hk/eng/index_oversea.htm

Pretty much any device will do, as long as I can register it as an audio in/out device. They were even looking into a wireless phone before, and those had pretty good ranges (up to 50m). Price wise they were acceptable, withing the 100-300 AUD range if I remember correctly. I'm not the heavy user, so I'll let them decide what they want, and if they want ideas, I'll refer your posts to them

I think what put them off those phones was that a lot of them had the label "skype phone", and we weren't sure if they'd work with another program, even if it's just an audio device without answering buttons.

Whatever it is that we'll end up with, I'm sure they're going to take their time choosing the one they think is right, and I know that to mean a long time. I wouldn't want to tie you up on the subject anymore David, you've done heaps to help. Now all that's left is for them to just browse around, have a talk over it and maybe pop into a shop if there's one somewhere.