Quote Originally Posted by Xelbair View Post
most of bigger TVs have in-home warranty - they come to pick it up or fix it in your home.
Indeed. That was fricking awesome when my TV developed a solid vertical stripe across the screen. After a couple of phone calls, they had a car fetch the screen from my home, and after a period of time returned it fixed to my doorsteps as well, all the while keeping me sufficiently informed.

After all that and the fact they had to change the panel (obviously the most expensive part of a tv), I bet the manufacturer lost all the profits it had gained from my purchase, if not more...

Quote Originally Posted by Ani
I've found sales folks at stores don't know what they are talking about a lot of the time, so while I appreciate a knowledgeable guide, I can find that just as easily with an online review from a trusted source.
Yeah. I've been continuously disappointed by that. In ye olde times it felt like the sales personnel knew stuff, but now if you have read reviews and forums a couple of evenings before visiting the brick-and-mortar stores, it seems you will know more than 99% of the clerks (about the specific item you are interested in). So, the only reason I like to visit local stores is the ease of returning broken items and just chatting with the people, and I suppose to support their existence. But I won't pay premium for all that. I'm willing to pay a little bit more but not much.