The suicide dude regretted his suicide and wanted another chance.

The actress almost killed the dude based on an assumption. No one ever told her about the consequences. She has the propensity for violence, understandable considering her life history, but not forgivable. She also wanted to return to her old life (because it was finally looking up), not get a new one.

The nice guy decision would be to send them both to reincarnation, but I personally would not want a woman who beats her assistant (likely regularly, it didn't look like an isolated case, especially if the assistant snapped) for setting her an appointment, or who smashes someone's face into a monitor based on speculation, in this world.